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Frequently asked
questions (FAQ)
This page will help answer most
questions you might have, most are frequently asked whilst a few are
rarely asked but are included for informative purposes. If you are still
unsure about anything regarding Propshield, this website, payment,
delivery or any other matter then please don't hesitate to
contact us.
FAQ's List
Question: How can I apply PROPSHIELD in the winter
if the temperature is below 15°C ?
Answer: The only way to apply PROPSHIELD in
low temperatures is to
1) Heat PROPSHIELD to a liquefied state
2) Heat the blades to a higher than normal
temperature (Method A)
3) Build a tent around the stern of the boat and use
heaters to warm the air inside
4) Alternatively use Method B.
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Question: How do I know when my stern gear needs
recoating?
Answer: There are no hard and fast rules but
as a rule of thumb we suggest that when barnacles
are starting to grow on the blade then its time to
recoat. However if the boat has been idle for some
time you can find that these will wash off anyway
once underway, especially at high speed. A good
timeframe to recoat is between 6 to 8 months which
is the average lifespan of the retail product.
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Question: Why can’t I get an even coat of
PROPSHIELD?
Answer: It is not important for the coating
to be even but if you do want it to be then just go
over the surface with a heatgun to redistribute the
product smoothly.
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Question: How do I remove old PROPSHIELD from my
propellers?
Answer: There are several way in which to do
this. Use a rag soaked in white spirit to dissolve
the product. You can use hot water and washing up
liquid. Domestic steam cleaning equipment could be
also be used.
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Question: Is PROPSHIELD dangerous to use?
Answer: No this product is not in the least
dangerous to use but we would advise that as with
any product, prolonged contact with the skin should
be avoided. Use good working practices when working
with any products. Some people are allergic to
Propshield.
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Question: Why is PROPSHIELD such good value for
money?
Answer: When you consider that our competitors
have products for sale at two, three or even five
times as much as our own you begin to realise how
good a deal you're actually getting with Propshield
Antifouling Grease. The fact that our product gives
far better results, in our opinion, from independent
tests and from customers (see our testimonials),
means that our product is cheaper, more effective
and saves you a lot more money on fuel and propeller
repairs.
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Question: How far does PROPSHIELD go?
Answer: PROPSHIELD is designed to coat one 12
meter twin screw vessel twice (Two Propellers and
two shafts. So if you have say a small fishing boat
with one screw then one 375g pot of PROPSHIELD will
last about 2 to 4 seasons depending on vessel usage.
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Question: Is it true that PROPSHIELD doesn't have a
shelf life?
Answer: Yes, Propshield will be useable and just
as effective in ten, twenty or even a hundred years
into the future and beyond.
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Question: How long does PROPSHIELD take to apply?
Answer: There's no definitive answer to this
question as it depends on what type of vessel you
are applying Propshield to and how many sections of
stern gear needs to be coated. For example it takes
thirty minutes to three quarters of an hour to coat
a 12 metre vessel's two propellers and two prop
shafts however to coat an 8 metre single propeller
vessel would take far less time. Note that the first
couple of applications will take a little longer
until you get familiar with the application process.
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Question: Can PROPSHIELD stain my skin or clothes?
Answer: Propshield may stain certain materials,
it may wash out but it is advisable to wear clothes
that you don't mind getting a little dirty.
Propshield shouldn't stain your skin and will wash
off using soap and warm water - if you are worried
about staining your hands use the gloves provided.
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Question: Does PROPSHIELD really stop barnacles
forming on my props?
Answer: Yes. Propshield significantly reduces
the number of barnacles that usually form on
propellers and other types of stern gear, in some
instances it can stop barnacles altogether. As with
all Antifouling systems Propshield will require a
vessel to move through the water to ensure barnacles
are forced from the Propshield coating, if a vessel
is used infrequently then we recommend taking the
vessel out at least every 2 months and run the
vessel under power for an hour at full speed to
dislodge any growth which has managed to adhere
itself to the coating during inactivity - this
method is also advised for Sailboats which are used
frequently under sail only.
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Question: Does PROPSHIELD prevent my propellers from
becoming oxidised?
Answer: Yes, Propshield significantly reduces
oxidization on propellers and other types of metal
stern gear.
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Question: Can PROPSHIELD stop electrolysis eating
away my props?
Answer: Propshield reduces but cannot stop
electrolysis and is not a substitute for a good
bonding system. (Propshield will not prevent anodes
dissolving/breaking down, unless you coat your
anodes with Propshield but this would stop your
anodes from working and this is not advisable under
any circumstances).
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Question: Is
PROPSHIELD toxic?
Answer: Apart from causing minor skin irritation
and adverse reactions when eaten Propshield "Retail"
is not toxic. However it may contain some minor
impurities due to some of the ingredients it
contains.
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Question: I got PROPSHIELD in my eye what should I
do?
Answer: Rinse with plenty of water. Consult your
doctor if any symptoms persist.
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Question: My child has accidentally eaten some
PROPSHIELD what should I do?
Answer: Do not induce vomiting. Drink plenty of
water. Seek medical advice.
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Question: How do
I order?
Answer: Simply click here
and you will be taken to the Buying and Ordering
page. If you live outside of the United Kingdom
payment can be by PayPal only, simply click on the
PayPal button and you will taken to the secure
payment screen. If you live in the UK you will have
three payment options to choose from namely PayPal,
Nochex and cheque.
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Question: How do I cancel my order?
Answer: Please contact us providing your name,
address and order number and/or date & time of
order. We will then process the cancellation for you
and issue any refunds if required.
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Question: How much will Shipping cost?
Answer: Postage, Packing and Handling for U.S.
and Canadian Customers is $6.90 and $8.70 for the
175g and 375g Propshield tubs respectively. Postage
and Packing is £6.00 for all UK and EU residents.
For residents outside the EU Postage and Packing is
£6.00 plus an additional International Handling
charge of £5.95 for the 375g tub and £4.46 for the
175g min-tub.
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Question: Is my order recorded/signed for delivery?
Answer: Yes all our orders will require a
signature on arrival.
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Question: I live in Australia will my item be sent
by airmail?
Answer: Yes and it will require a signature upon
arrival.
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Question:
How do I return items?
Answer: If for any reason you wish to return
your goods then please check our
returns policy for
details. Customers returning goods will be liable
for all postal / carrier charges unless otherwise
stated in our policy.
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Question: I haven't got a PayPal account does this
mean I can't buy your product?
Answer: You don't have to have a PayPal account
to use the PayPal payment gateway, once you click on
the "Buy it now" button simply follow the on screen
instructions.
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Question: What are my payment options?
Answer: We currently only accept PayPal payments
from U.S. and Canadian customers although as
Propshield becomes increasingly available in retail
stores you will be able to purchase the product over
the phone or by other methods available from your
chosen retailer. To find a retailer in your
area/country please click
here.
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Question: I live in the USA can I pay by cheque or
banker's draft?
Answer: No, as we are a UK based company we only
accept PayPal payments from U.S. and Canadian
residents.
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